ICT Policy-September 2009

7. E-GOVERNMENT

a. Policy Issue

ICTs must be optimally utilized to facilitate transparency and accountability in government, citizen engagement with government, and to integrate fragmented systems to enhance delivery of public services.

b. Policy Objective
To create a transformational state bureaucracy; ‘on demand' government through integrated ‘end to end' processes across the government service and with stakeholders; effective communication; stimulation of public involvement; empowerment of citizens; minimization of social exclusion, and realization of the knowledge based society.

c. Policy Statement
Government will advance its e-Government agenda for the delivery of public services in an integrated fashion, facilitated by ICTs and consistent with the 2030 Development Plan; WSIS Declaration of Principles, WSIS Plan of Action and the Millennium Development Goals.